Collaboration

team productivity

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virtual teams

knowledge management

relationship management

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Technology Solutions to Improve Collaboration with Partner Organisations

Collaboration between people working within different partner organisations is often complicated by the fact that:

  1. both people work at different location
  2. work on different local-area-networks
  3. have access to different information stored on different IT systems
  4. are limited to communicating using an inefficient combination of email and telephone calls

An effective IT set up can significantly improve collaboration between people at different organisations:

  • By storing information on an IT-platform common to people at both partner organisations, more information can be more effectively shared and it is easier to develop a common understanding of particular situations
  • The common IT-platform can be used as a virtual space in which members of both organisations can input. In the case of a customer-supplier partnership for example, this gives the customer an ‘always-on’ channel for getting hold of people at the supplier, increasing customer care
  • Multiple channels of communication can be made available. Shared discussion forums enable people at both organisations to conduct a number of ongoing conversations simultaneously, in parallel, and preserves the context of each discussion
  • Instant messaging can be mobilised as an efficient means of answering quick queries

We can help you to quickly and develop solutions to facilitate cross-partner collaboration:

  • We have extensive experience using Groove Virtual Office to rapidly develop common IT-platforms between organisations
  • Our solutions are secure and robust
  • Our solutions are cost-effective

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