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Technology Solutions to Improve Collaboration with Partner
Organisations
Collaboration between people working within
different partner organisations is often complicated by the fact
that:
- both people work at different location
- work on different local-area-networks
- have access to different information stored on different
IT systems
- are limited to communicating using an inefficient
combination of email and telephone calls
An effective IT set up can significantly improve
collaboration between people at different organisations:
- By storing information on an IT-platform common to people
at both partner organisations, more information can be more
effectively shared and it is easier to develop a common
understanding of particular situations
- The common IT-platform can be used as a virtual space in
which members of both organisations can input. In the case of a
customer-supplier partnership for example, this gives the customer
an ‘always-on’ channel for getting hold of people at the supplier,
increasing customer care
- Multiple channels of communication can be made available.
Shared discussion forums enable people at both organisations to
conduct a number of ongoing conversations simultaneously, in
parallel, and preserves the context of each discussion
- Instant messaging can be mobilised as an efficient means
of answering quick queries
We can help you to quickly and develop solutions
to facilitate cross-partner collaboration:
- We have extensive experience using Groove Virtual Office
to rapidly develop common IT-platforms between organisations
- Our solutions are secure and robust
- Our solutions are cost-effective
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