SWIFT IT ASSESSMENT – GLOBAL CONTAINER CARRIER, MIDDLE EAST
The customer had over a period experienced severe quality issues with its global network infrastructure, and in addition, regularly experienced IT operational issues. Bestshore was contracted to carry out a Swift Assessment of the global network infrastructure as well as of IT operations in general, including technical and organizational aspects. Within four weeks after entering the consulting agreement, Bestshore delivered and presented an elaborate report that (1) identified key IT infrastructure and operational risks and issues and (2) provided recommendations for near and long term actions. The assessment was carried out by a combination of site inspections, meetings with key IT, business, and vendor stakeholders, review of available documentation, and probing of the infrastructure.